Stephen William possesses extensive experience in financial operations, particularly in fraud management and claims processing. At Wells Fargo, from February 2021 to October 2023, Stephen led a team of chargeback analysts, managed schedules, and focused on customer service while minimizing chargeback losses. Prior roles included Senior Operation Processor, where Stephen specialized in ACH reclamation processes, and Operational Account roles that involved monitoring and investigating fraud disputes and non-fraud disputes. Currently, at Barclays since August 2024, Stephen serves as an Assistant Manager and Loan IQ Testing Specialist, responsible for conducting comprehensive testing on the Loan IQ software to ensure its functionality meets business needs. Stephen holds a Master of Business Administration in Accounting and Finance from Dr. MGR Educational and Research Institute.
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