Kiran MS is an experienced professional in customer service and leadership roles, currently serving as a Shift Lead at Bark.com since April 2025. Prior experience includes positions as Customer Service Team Lead at Jupiter from November 2021 to March 2023, Claims Team Lead at JPMorgan Chase & Co. between December 2015 and June 2021, and Sales Team Leader at Rank Opticians from November 2012 to November 2015. Kiran began a career at HSBC as a Certified Client Service Specialist - L2 from September 2009 to October 2012. Academic credentials include a Bachelor of Business Administration in Accounting and Finance and a Master of Business Administration in Human Resources Management, both obtained from Karnataka State Open University.
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