BARK
Melissa Conard is an experienced professional in sales and operations planning, currently serving as the Director of Sales and Operations Planning (S&OP) at BARK since August 2016. In this role, Melissa focuses on strategizing and executing the subscription delivery experience, emphasizing operational metrics and collaboration across various departments to enhance customer experience. Prior experience includes roles such as Manager of Customer Experience: Subscription Operations and Manager of Advocacy and Customer Insights at BARK. Melissa also held positions at Lyft as a Customer Insights Product Experience Advocate and at Get Noticed Get Found as a Customer Experience Associate and Digital Content Coordinator. Melissa holds a Bachelor of Arts in Professional Writing from Miami University, completed in 2015, and graduated from Strongsville High School in 2011.
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BARK
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BARK launched in 2012 with BarkBox, its monthly themed subscription of all-natural treats and clever toys. Since then, the company has shipped more than 70 million of its favorite things to the dogs in its pack, and they've used that accumulated expertise to create their own products, experiences, and content.