Naveen Wall

Naveen Wall is a strategic retention leader with over 13 years of experience in driving engagement and retention across subscription organizations. Currently, Naveen serves as the Director of Retention at BARK, focusing on building lasting connections with customers. Naveen has held key roles at prominent companies such as SiriusXM, Shutterstock, and Amazon, where they have developed and executed omni-channel lifecycle strategies to enhance brand loyalty. With a Bachelor of Science in Sociology, Culture, and New Media from the University of Surrey, Naveen is passionate about crafting meaningful customer journeys that foster authentic connections. When not working, Naveen enjoys exploring new destinations with their dog, Coconut.