Brian Wright is an accomplished professional with extensive experience in technical support and customer excellence within the software and legal industries. Currently serving as Senior Director of Technical Support at Barracuda and as a Customer Excellence Advisor at connectTMA, an emerging startup, Brian previously held a 20-year tenure at Thomson Reuters, where roles included Director of Software Technical Support, Manager of Sales, and Manager of Accounting & Practice Support. Brian's responsibilities involved strategic oversight of technical support teams for complex tax-related products, sales management, and operational oversight of contact centers. Brian holds a Bachelor's Degree in Accounting Information Systems from Eastern Michigan University.
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