Jay E. is a results-oriented Director with over twenty years of experience in IT service management, specializing in team leadership, incident management, customer service, and resource management. Currently serving at Barrister Global Services Network, Jay is committed to exceptional service delivery and customer satisfaction, having previously led teams of up to 125 technicians across multiple states. Past roles include District Team Supervisor at BancTec Inc. and Territory Supervisor at Worldwide TechServices, where Jay managed incident escalations and implemented cost-saving measures, driving performance and compliance. Jay's educational background includes attending Crystal Lake High School.
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