Basestation
Melissa Gray is an experienced professional with a strong background in customer success and support. Currently serving as the Customer Success & Support Lead at Basestation since August 2024, Melissa drives product adoption, leads training efforts, and collaborates with internal teams to enhance customer satisfaction. Melissa's previous roles include Customer Success Manager at Dye & Durham Corporation and Account Manager at Korbitec Inc., where responsibilities involved client engagement, satisfaction, and reporting for a substantial client base. Additionally, Melissa has experience as an Owner & Event Planning Professional, a Senior Recruitment Consultant, and various customer service positions. Melissa holds a Bachelor's Degree in Human Resources Management from Ryerson University.
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Basestation
Basestation is a software solution for waste and recycling companies to streamline their hauling operations. Basestation offers scheduling, routing, dispatching, asset tracking, and billing – all in one system.