Alex Lapides is a customer experience and strategy professional with a background at McKinsey & Company, where they held various roles, including Director of Solution Delivery. Currently, Alex works as the Regional CX Manager for Channel Partner Experience at BASF. They earned a Doctor of Philosophy (Ph.D.) in Chemistry from the University of North Carolina at Chapel Hill in 2016 and a Bachelor of Science (B.S.) in Chemistry from the California Institute of Technology in 2011.
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