Ana Borges

Ana Borges has extensive experience in customer service and supply chain management, with a career beginning at Aon Risk Solutions from January 1999 to July 2005, where customer interactions and order management were primary responsibilities. Ana continued at AON HONDING CORRETORES DE SEGUROS, assisting multinational companies in corporate insurance from February 2000 to July 2005. From July 2005 to July 2007, Ana worked at Ciba, focusing on customer support, order processing, and monitoring client performance. Subsequently, at BASF from September 2018 to December 2015, Ana managed customer orders and developed KPIs for performance improvement. Ana's roles have emphasized international customer service and supply chain coordination, including oversight of import orders and process optimization. Ana holds a Bachelor's degree in Human Resources Management from Faculdade Carlos Drummond de Andrade and two MBAs in Logistics and Supply Chain, and Business Management from UNINOVE and Universidade Paulista, respectively.