Christopher Santa Maria is an experienced leader with 26 years in customer experience, digital strategy, and operational excellence. They currently serve as the Director of Digital Excellence for BASF in Asia Pacific, driving the company's digital transformation initiatives. Previously, Christopher held roles such as Head of Customer Operations & Experience at Shell and Director of Customer Operations Supply Chain at Cargill, focusing on customer centricity and process innovation. They earned a Bachelor of Science (Hons.) in Computer Systems Engineering from Nottingham Trent University and are dedicated to leading businesses through transformative change while building strong networks.
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