Heather Story is an experienced Customer Care Manager specializing in Fuel & Lubricant Solutions at BASF. They possess a strong background in customer experience optimization, continuous improvement, and management of diverse international teams. Heather has previously held various roles, including Sr. Loan Officer at Alpha Mortgage Services and Sr. Financial Services Rep/Asst. Branch Manager at Charter One Bank. They hold a Bachelor of Science in Finance from Bowling Green State University and have demonstrated exemplary leadership within a global chemical company.
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