Basic Research
Francy Nelson is a Contact Center Director at Basic Research since January 2017, bringing over 20 years of experience in multi-channel call center operations with a focus on building effective teams and driving revenue. Prior roles include Corporate Trainer at Basic Research, where responsibilities included designing and overseeing training programs. As a Senior Sales Executive at Allied Electric Sign & Awning, Francy developed a strong database of qualified leads and fostered community relationships for revenue growth. Francy also operated an eBay business, achieving a 40% revenue increase in the first year, and served as Retention and Training Senior Manager at Investools, providing training and driving product improvements. Early career experience includes Branch Manager at Sandstar Family Entertainment, overseeing a large team and analyzing performance data to inform operational strategies.
Basic Research
Basic Research is an award-winning, multimillion-dollar company and one of the top distributors in the beauty, anti-aging, weight-loss, bodybuilding, and skincare industries. For nearly three decades now, we have been distributing some of the best-selling, most sought-after formulations in the world. By bringing real research and science into the industry, we created a skin-care phenomenon with StriVectin-SD™. This "stretch-mark cream turned anti-wrinkle phenomenon" became wildly popular and earned its place as one of the most effective, highly recognized and successful skin-care product lines of all time. As each year passes — and with continual new scientific findings — our product portfolio continues to expand to meet the needs of our customers. When it comes to staffing, we are intentional about hiring the right candidate not only for the position, but for the company as a whole. Every person at BR holds an important piece of our success, and together we make up a unique, passionate, and talented team. We aim to create an environment where every individual is able to fully contribute and make a difference within our organization, and we work hard to ensure that not only our customers are living happy healthy lives, but our team is as well.