Emily L. has a diverse background in product management and customer success, currently serving in a Product role at Basis since November 2025. Prior to this position, Emily held multiple leadership roles at Nilus from November 2022 to October 2025, including Product Manager for AI, VP of Customer Success, Head of Customer Success, and GTM. At viagogo, Emily worked as a Product Manager for Global Payments and as Chief of Staff from September 2016 to August 2021. Earlier experience includes serving as a Venture Capital Investor at Bessemer Venture Partners and working in Enterprise Product Marketing at Box. Emily earned a B.A. in Applied Mathematics from Harvard University, where attendance spanned from 2010 to 2014, and completed high school at Hillsborough High School from 2006 to 2010.
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