Andrea Grundon is a skilled Customer Success Manager at Basware since June 2022, previously holding the role of Customer Service Manager. In this position, Andrea specializes in analyzing extensive customer data and delivering presentations focused on key performance indicators and service level agreements. Prior to Basware, Andrea served as a Middle School English Teacher at KINDI ACADEMY, where responsibilities included developing and assessing curricula, facilitating meetings, and managing digital classroom resources. Furthermore, Andrea worked as an 8th Grade English Teacher at Yorkville CUSD #115, contributing to lesson creation and data management. Andrea holds a Master of Science in Reading Teacher Education from the University of St. Francis and a Bachelor of Arts in Education from Lewis University.
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