Emanuel Gopaul

Emanuel Gopaul is an experienced Customer Success Manager at Basware since May 2015, responsible for client relations, operational escalations, and continuous improvement processes to enhance customer satisfaction and business growth. Prior to Basware, Emanuel worked as a Messaging Engineer at BNP Paribas, supporting a large messaging environment and managing migrations from Lotus Notes to Microsoft Exchange. Previous roles include Messaging Administrator at Reader's Digest Association, Domino Application Administrator at NYSE, and various consulting positions focusing on Lotus Notes administration and development. Emanuel holds an Associate's degree in Electrical Controls from the State University of New York at Delhi and an Associate's degree in Computer and Information Systems from The College of Westchester.