Iker Maruri is an experienced professional with a robust background in technical support, solutions consulting, and team management. Currently serving as Lead Solutions Consultant at Basware since September 2016, Iker engages directly with Financial Management solution users to implement tailored solutions for global accounts, utilizing Agile methodologies. Previous roles at Basware include Senior Solutions Consultant, Solutions Consultant, Senior Support Consultant, and Support Consultant, focusing on product implementation, customer training, and 2nd level support. Prior to Basware, Iker worked at SATO America as Technical Support Supervisor, managing a team and providing bilingual support, and at Caronet as a Tier II Help Desk Technician. Academic credentials include a Bachelor of Science in Computer Science from Gardner-Webb University, a Certificate in Artificial Intelligence from the University of North Carolina at Chapel Hill, and multiple certifications in Data Analytics and Paralegal Technology.
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