Linda Backman is a seasoned professional with extensive experience in customer relationship management, primarily as a Customer Success Manager at Basware since May 2017. In this role, Linda develops long-term partnerships with key customers and drives initiatives for customer success and continuous business improvements. Prior experience includes positions as a Customer Service Coordinator and Activation Specialist at Basware, an Order Services Specialist at F-Secure Corporation, and a Project Coordinator at MKTG Finland. Linda began her career in customer service as a Receptionist at Scandic Hotels and gained event marketing experience through an internship at Fazer. Linda holds a Bachelor’s Degree in Marketing from Hanken School of Economics and a Bachelor’s Degree in Tourism and Travel Services Management from Arcada University of Applied Sciences.
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