Melissa Wagenhauser is a seasoned professional with extensive experience in customer success and project management. Currently serving as a Senior Customer Success Manager at Basware and a Travel Advisor at Fora Travel, Melissa has a track record of driving value and transformation in her roles. Previously, Melissa held the position of Director of Strategic Customer Transformation at SAP Signavio, where strategic customer engagement was prioritized. At Celonis, success was driven through enabling B2B clients across various industries, while InMoment saw Melissa managing client relationships to enhance customer experience. With a Master's of Business Administration from Lourdes University and a Bachelor's degree in Organizational Development from The University of Toledo, Melissa combines strong educational credentials with hands-on leadership experience across multiple sectors.
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