Reetta Sairanen

Reetta Sairanen is an accomplished Customer Success Manager with a strong background in customer relationship management and business development, currently serving at Basware since July 2021. Prior experience includes roles at Smartling and Liana Technologies, where Reetta successfully established customer success processes and managed key client accounts, particularly in Asia. Reetta’s career spans various positions, including Business Development and Project Manager at Scapa Scandia Ltd, and a Junior Advisor in Public Diplomacy at the Consulate General of Finland in Hong Kong. Reetta holds a Master's degree in Business Administration with a focus on Leading Transformational Change from Laurea University of Applied Sciences and a Bachelor's degree in Business Administration from Lahti University of Applied Sciences, complemented by an exchange program in International Business at Shanghai University. Skills include customer service, sales strategy, social media marketing, and content creation.