Susanne Lundahl is a seasoned professional with extensive experience in customer success and service management, currently serving as a Customer Success Manager at Basware since December 2017. Prior to this role, Susanne held various positions at Oracle from October 2000 to June 2017, including Principal Service Delivery Manager/Transition Manager, Project Manager EMEA, and Application Support Manager. Key responsibilities included managing cloud services for clients in the UK, overseeing IT transition projects, developing support processes in EMEA, and leading a team for application support. Earlier in Susanne's career, roles at ICL involved leading helpdesk operations, financial management, and ensuring customer satisfaction. Susanne's educational background includes studies at Katedralskolan and AMS.
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