Vimal Sharma is a Cloud Operations Engineer at Basware since November 2021, bringing extensive experience in customer issue resolution and technical support. Previously, Vimal held the position of Senior Analyst at Capgemini from March 2020 to September 2020, where responsibilities included troubleshooting Windows OS issues and documenting cases. Prior to that, Vimal worked as a Technical Analyst at Crox Consulting Inc from February 2019 to January 2020, resolving customer issues and collaborating with the escalation team. Vimal holds multiple degrees in Computer Science, including a Master's degree and a Bachelor of Technology from Shoolini University.
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