Jim Hettler

Senior Account Manager - Iremit Implementation And Support at Basys

Jim Hettler has a diverse work experience spanning multiple industries. Jim started their professional career in 2004 as a Sales Associate at Wawa. Jim then worked as a Camp Counselor at Liberty Lake Day Camp from 2005 to 2006, where they provided support to the Group Leader and fostered positive growth among campers. Jim also briefly worked as a Deli Clerk at Acme Markets in 2006.

Moving on, Jim joined the New Jersey Renaissance Faire in 2011 as a Mural Artist, where they painted large-scale works of art and supervised a team of artists. Simultaneously, from 2011 to 2012, they worked as a Performing Artist at Imagination Creation, honing their musical, speaking, and communication skills.

In 2008, Jim started working at Staples, where they held various roles, including Sales Associate, Copy Center Associate, Team Supervisor, and eventually became the Copy Center Supervisor. Jim was responsible for maintaining a successful selling culture, providing exceptional customer service, and achieving key metrics.

In 2016, Jim transitioned to CVS Health, where they first worked as a Shift Supervisor, promoting a positive shopping experience and supervising team members. Jim was then promoted to Operations Manager, where they focused on maintaining store performance, managing financial reporting and payroll, and ensuring profitability and success for the company.

From 2017 to 2022, they joined Innovative Software Solutions Inc (ISSI), initially as a Client Service Representative and later took on various roles, including Account Manager and Senior Account Manager. As an Account Manager, Jim was responsible for managing client accounts and ensuring customer satisfaction. In their most recent role as a Senior Account Manager - iRemit Support Specialist, they provided specialized support in managing accounts and served as a senior point of contact.

Jim's most recent work experience includes their current position at Bridgeway Benefit Technologies, where they hold the role of Senior Account Manager - iRemit Support Specialist.

Overall, Jim Hettler has gained extensive experience in sales, customer service, team management, account management, and specialized support roles throughout their career.

Jim Hettler completed their education at two different institutions. From 2007 to 2011, they attended Mercer County Community College, where they pursued an Associate of Arts and Sciences (AAS) degree in Illustration. Following this, Jim Hettler enrolled at The College of New Jersey from 2012 to 2014. During this period, they earned a Bachelor's Degree in Art History and Classical Studies.

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