Lauren A. Milly

Lauren A. Milly has over seven years of work experience. Lauren A. currently works as a Business Analyst at Bridgeway Benefit Technologies, starting in September 2020. Prior to this, they worked at Benefitfocus for seven years in various roles. From September 2018 to September 2020, they were an Integration Solutions Consultant, where they reviewed customer requests and devised strategies to fulfill them. From July 2016 to September 2018, they worked as a Customer Success Manager, establishing strategic partnerships with customers. From April 2015 to July 2016, they held the position of Manager, overseeing client relationships and ensuring smooth transitions of accounts. From July 2014 to March 2015, they worked as a Team Lead, supporting clients and managing relationships. Lauren A. also worked as an Application Analyst and an Application Consultant at Benefitfocus, providing support to clients and facilitating client relationships from April 2014 to June 2014, and from September 2013 to March 2014, respectively. Before joining Benefitfocus, Lauren worked as a Front Desk Clerk at Shem Creek Inn from July 2012 to October 2013, and as a Bookseller at Half Price Books from December 2011 to June 2012. Lauren A. began their career at Republic Services as a Customer Service/Operations Representative from May 2007 to August 2008.

Lauren A. Milly obtained a Bachelor of Arts (B.A.) degree in English Language and Literature from Grove City College, where they studied from 2007 to 2011. In 2020, they pursued a Graduate Certificate in Technical and Scientific Communication from the University of Minnesota, completing the program in 2021. Additionally, they obtained a certification in Social/Behavioral or Humanist Research Investigators and Key Personnel from the CITI Program, a division of BRANY, in February 2021.