Olivia Duvall

Olivia Duvall is a seasoned professional in quality control and customer service management, currently serving as the Quality Control Manager at Bates Security since October 2021. Prior to this role, Olivia Duvall held the position of Customer Service Center Manager at Sonitrol of Lexington and Bates Security from January 2002 to May 2022, where responsibilities included hiring and training customer service center employees, as well as planning, prioritizing, and delegating work tasks to ensure the effective operation of the department. Olivia Duvall began their career as an Operator and has developed a robust skill set through extensive experience in the security industry. Olivia Duvall studied at Bluegrass Community and Technical College.