Mandy Smith has extensive experience in retail management, having served as a store manager at Next Retail Ltd from December 1996 to July 2023, where responsibilities included managing large teams and ensuring exceptional customer service alongside strong KPI results. Additionally, Mandy was a Training Manager, focusing on delivering training resources and workshops to enhance staff development and career progression. Currently, Mandy holds the position of Senior Operations Manager at Bath & Body Works since June 2023. Mandy's educational background includes a diploma in psychotherapy and counselling from Ray Freeman Training.
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