Brian Patrick

Brian Patrick has extensive experience in call center management and operations, currently serving as Branch Manager at Bath Fitter since August 2021. Prior to this, Brian was the Call Center Operations Manager at Dreamstyle Remodeling, overseeing a team of 18-20 agents while managing customer acquisition and support for various home remodeling divisions. Brian also held the position of Call Center Supervisor at TriCore Reference Laboratories, where the focus was on client engagement and quality metrics in a medical laboratory setting. Earlier in Brian's career, significant roles at Sprint included Regional Retention Manager and Regional Retention Supervisor, managing multiple teams and ensuring effective customer retention and sales operations.