Alan Hinder

Alan Hinder has extensive experience in IT service management, currently serving as the IT Service Desk Manager at Baumer Group since September 2021. Previously, Alan worked as a Service Delivery Manager at Bechtle Schweiz AG, overseeing service delivery in server and storage environments while leading a team of technicians. Prior roles include Customer Support Engineer and Swiss Premium Service Lead at Hewlett Packard Enterprise, where an internal job change occurred in 2012, as well as positions at Exemptec Swiss GmbH and Compaq Computer Corporation, specializing in customer support. Alan’s career began at Digital Equipment Corporation, where responsibilities included branch logistics coordination, and earlier experience includes working as a fotolaborant at Stutz Foto Color Technik AG and as a branch manager at dixons. Education was completed at St Gregory's Catholic Science College.