Jody Smith

Jody Smith is a seasoned Business Operations Manager with over 20 years of experience in operational and quality project management. They have a proven track record of optimizing processes across various departments, including Property, Compliance, and Healthcare. Jody's expertise includes managing quality management systems, executing digital transformation strategies, and leading projects that enhance service delivery. They previously held roles at Phones4u, where they managed project development and compliance, and at Baxter International Inc., where they focused on digital transformation and business operations. Jody earned a BSc (Hons) in Human Psychology from DeMontfort University Leicester.