Nitin Ravlani is an experienced IT professional with over 12 years in IT Service Management (ITSM), currently serving as a Consultant at Baxter International Inc. since May 2024. Prior to this role, Nitin worked as a Senior Consultant at Eviden, focusing on service level management in ServiceNow, and as a Project Manager at Wipro, where responsibilities included managing service catalog and service level management. Nitin's background includes significant roles at Amdocs as an Operational Excellence Specialist and at Sungard Availability Services, where key contributions involved creating management reports to enhance data analysis and achieve SLAs. Nitin started a career as an MIS Executive at Randstad India and has a strong foundation in customer service from the role of Senior Customer Service Associate at Capita India. Nitin holds a Bachelor's degree in Mathematics from Rani Durgavati Vishwavidyalaya, Jabalpur.
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