Richard Pope is an experienced leader in technical support and customer service within the healthcare technology sector. Currently serving as Director of Technical Support at Baxter International Inc. since August 2022, Richard previously held the position of Director of Product Support for Client Delivery Services at Allscripts from April 2018 to November 2020, where responsibilities included managing a 100M revenue business segment with a 74% operating profit margin. Throughout a tenure at Allscripts from April 2012 to January 2018, Richard led service delivery for ambulatory product lines and developed support programs aimed at client retention and revenue growth. Richard's background also includes a managerial role at Misys Healthcare Systems, focusing on customer service and operational strategies. Richard holds a Master of Arts in Counseling Psychology from Campbell University and a Bachelor of Science in Psychology from Methodist University.
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