Kiara Manuel

Kiara Manuel is an experienced Support Analyst at baytechIT since September 2022, specializing in remote support, troubleshooting, and ticketing across various platforms and tools, including ServiceNow, Cerner, and Active Directory. Prior roles include Junior Information Security Analyst at TryHackMe and Remote Support Engineer at Sunset, where Kiara managed live client interactions and service ticket creation. Kiara also served as a Tier III Associate at Harris County and completed a Cyber Security Internship at Cyber Skyline, participating in the NCL Competition. An educational background includes an Associate of Applied Science in Computer Systems Networking and Information Security from Houston Community College, completed in May 2021.