Samuel Jean

Samuel Jean is an experienced NOC Analyst at Bayview Asset Management, LLC, responsible for monitoring over 200 critical jobs and troubleshooting failures using Cisco Tidal and SolarWinds. Previous roles include Technical Support Engineer at CGS, where Samuel maintained NICE solution servers and resolved complex issues, and I.T Support Engineer at KAYAK, focusing on provisioning and technical support for desktop and phone systems. Additional experience as a Help Desk Engineer at NWN Corporation involved managing service tickets, troubleshooting networking issues, and providing remote support. Samuel holds a degree in Computer Networking from Bunker Hill Community College.