Matthew Cohen

Enterprise Senior Client Success Manager at Bazaarvoice

Matthew Cohen has a diverse work experience in various roles and industries. Matthew worked at Bazaarvoice as an Enterprise Senior Client Success Manager, where they supported and challenged large retailer clients to embrace modern digital marketing and e-commerce strategies. Prior to that, they were an Enterprise Account Director at the same company, where they managed a portfolio of enterprise retail clients, exceeding net portfolio value and achieving high quota attainment.

Before Bazaarvoice, Matthew served as the Director of Customer Success and Senior Manager of Customer Success at Accruent, where they proactively managed customer success strategies for a significant portfolio, including hospitals and leading universities.

Matthew also gained experience in the real estate industry as a Senior Property Manager and Property Manager at Roscoe Properties. Matthew achieved impressive results, such as increasing occupancy rates and maximizing monthly revenue through strategic initiatives. Matthew started their real estate career as an Assistant Manager and Leasing Manager.

Matthew began their career as an Assistant Manager at Aeropostale and a Leasing Agent at The Preiss Company.

Overall, Matthew Cohen's work experience showcases their expertise in client success, account management, customer-centric strategies, and property management.

Matthew Cohen has a Bachelor's degree in Government from The University of Texas at Austin. Matthew also obtained a Minor in Business Administration and Management, General from the same university. Additionally, Matthew has several certifications, including Learn LinkedIn Sales Navigator, Account-Based Marketing Foundations, Critical Thinking, Business Writing Principles, Communication Foundations, Learning Salesforce, Phone-Based Customer Service, Strategic Negotiation, and Time Management Fundamentals. These certifications were obtained from LinkedIn, with varying completion months and years.

Links


Timeline

  • Enterprise Senior Client Success Manager

    August, 2022 - present

  • Enterprise Account Director

    October, 2020