Sam Bailon is an accomplished professional with a diverse background in client engagement, service management, and project implementation. Currently serving as an Engagement Manager at Bazaarvoice since November 2021, Sam also holds the position of Head of Service Desk at Bluecoat Software - FinPlan, where leadership in client satisfaction and service quality is emphasized. In addition, Sam has experience managing the implementation of financial consultancy systems. Previous roles include a Management and Communications Intern at MuseLab, where website updates and customer networking were key responsibilities, and a Brand Ambassador at IBA.Global, focused on customer rapport and sales. Sam earned a Bachelor's degree in Geography from King's College London between 2016 and 2019.
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