Bazaarvoice is a digital marketing company based in Austin, Texas. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.

Software

Bazaarvoice

Bazaarvoice's headquarters in Austin, TX, United States

The London office focuses on client success, account management, and technical support for global and strategic brands.

London

The Paris office focuses on sales and client success for EMEA, enhancing partnerships across strategic and enterprise accounts.

Paris

This department provides assistance and troubleshooting for technical issues encountered by users.

Technical Support

This department focuses on the design, development, and maintenance of software applications and systems.

Software Engineering

The Client Success and Engagement team at Bazaarvoice is dedicated to ensuring that clients derive maximum value from their digital marketing solutions. They focus on building strong relationships, providing strategic guidance, and facilitating the successful implementation of Bazaarvoice's services to enhance customer experiences throughout the buyer's journey. This team acts as the primary point of contact, addressing client needs, and driving engagement initiatives to foster long-term partnerships and satisfaction.

Client Success and Engagement

This department is responsible for managing client relationships and driving sales throughout various market segments.

Account Management

The Sales Operations team at Bazaarvoice plays a crucial role in enhancing the efficiency and effectiveness of the sales force. They provide data-driven insights, streamline sales processes, manage sales compensation, and support deal-making efforts to ensure that sales teams can focus on building relationships and closing deals. By facilitating communication and resource availability across sales roles, the team helps optimize performance and drive revenue growth.

Sales Operations

The Technical Services and Support team at Bazaarvoice is dedicated to ensuring the successful implementation and optimization of the company's digital marketing solutions for clients. This team provides expert guidance throughout the customer journey, addressing technical challenges, delivering training, and supporting product usage to enhance the overall shopper experience. With a focus on customer success, they collaborate closely with clients to facilitate seamless integration and offer ongoing technical assistance, ensuring brands and retailers maximize their engagement and performance in the digital landscape.

Technical Services and Support

The Marketing and Content Development team at Bazaarvoice is responsible for crafting and executing strategies that enhance brand visibility and drive engagement across digital platforms. This team collaborates to create compelling content that resonates with target audiences, manages campaigns that optimize customer acquisition, and leverages data analytics to refine marketing efforts. By integrating product marketing, performance marketing, and audience insights, they ensure a cohesive approach that supports the overall business objectives and enhances the customer journey.

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Other teams

Software Engineering

Client Success and Engagement

Account Management

Sales Operations

Technical Services and Support

Marketing and Content Development