Luis M.

Luis M. is an experienced marketing operations manager with a strong background in strategic marketing and project management. Currently serving as Manager of Marketing Operations at BBB National Programs since June 2019, responsibilities include managing Marcom operations, content management systems, and project coordination while ensuring timely and budget-compliant delivery of projects. Prior experience includes working as a Specialist in Strategic Marketing at the Council of Better Business Bureaus, where Luis developed marketing strategies and managed comprehensive marketing campaigns. Earlier roles include overseeing building management at the American Roentgen Ray Society and serving as Operations Manager at Broad Run Recycling, where Luis implemented process improvements and managed operational efficiencies. Luis holds a Bachelor of Science in Marketing from George Mason University and an Associate of Science in Business Administration from Northern Virginia Community College.