Krystle Cornish is the Senior Director of Operations Excellence & Education at Sallie Mae, where they focus on developing their team and driving management through effective coaching. Known for being detail-oriented and results-driven, Krystle embraces change and fosters a positive work environment. In 2024, they joined the Better Business Bureau as a member of the Board of Directors, driven by a passion for improving the complaint process and enhancing customer experiences. Prior to their current roles, Krystle held various positions at Sallie Mae, progressing from Sales Call Center Specialist to Senior Director.
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