Richard M. is a dedicated customer service professional with extensive experience in various roles across multiple organizations. As a Customer Relations Representative at the Better Business Bureau since June 2023, Richard M. focuses on delivering exceptional service in customer reviews, dispute resolution, and data integrity. Previous positions include Online Store Customer Service Support Representative at Rand McNally, where Richard M. resolved customer inquiries regarding products, and Client Services Representative at VHT, specializing in real estate photography services. Additionally, Richard M. volunteers at Hillside Free Methodist Church, assisting with food distribution and organizing community activities. Richard M. holds educational credentials from Oakton College and National Louis University, along with foundational education at Niles West High School and Saint Martha.
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