Rob MacDonald

Rob MacDonald is a seasoned professional with extensive experience in business engagement and customer relations. Currently serving as a Business Engagement Partner at BBB Serving Southern Alberta and East Kootenay since May 2022, Rob specializes in generating new business through prospecting, networking, and relationship building. With a strong foundation as an Accreditation Consultant at the Better Business Bureau, Rob has honed skills in investigating companies and optimizing their return on investment. Prior roles at Shaw Direct included various positions, from customer service roles to sales development, where Rob contributed to increasing sales performance and improving customer satisfaction. Rob's career began in the service industry, showcasing a versatile background in client relations and administrative support.