The Better Business Bureau (BBB), founded in 1912, is a nonprofit organization focused on advancing marketplace trust, consisting of 112 independently incorporated local BBB organizations in the United States and Canada, coordinated under the Council of Better Business Bureaus (CBBB) in Arlington, Virginia.

Non Profit

Better Business Bureau

This department oversees the strategic direction and overall management of the organization.

Executive Leadership

This department oversees the strategic direction and policies of the organization through its governing body.

Board Governance

This department focuses on identifying growth opportunities, managing client relationships, and driving sales initiatives to enhance business engagement.

Business Development

This department oversees dispute resolution and arbitration processes for various cases.

Arbitration Services

This department focuses on managing client relationships and ensuring customer satisfaction through effective account oversight.

Account Management

This department manages and supports all aspects of accreditation processes and standards.

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Other teams

Board Governance

Business Development

Arbitration Services

Account Management

Accreditation Services