Charlotte Hoey is a seasoned IT professional with a diverse range of experience in technical analysis and business analysis within prominent organizations. At Centrica, Charlotte contributed to Windows 10 deployment as a Technical Analyst. At the BBC, Charlotte held multiple roles including Junior Business Analyst, Principal Service Manager for Policy & Governance, and 247 Operations Engineer, focusing on managing IT budgets, data analysis, and ensuring the functionality of IP services. In addition, Charlotte served as a Systems Engineer specializing in SaaS environments and held an IT Engineer position at Beauty Bay Ltd, where responsibilities included Active Directory management and SharePoint administration. Early career experience includes serving as an IT Service Desk Technician at Missguided, addressing both technical support queries and user training.
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