Malcolm Cranmer is a seasoned growth marketing executive with over ten years of experience in marketing management roles, currently leading the tactical marketing and customer contact strategy at an industry-leading travel company, TUI. From 2015 to 2023, Malcolm served as a Senior Customer Marketing Manager, where they successfully led a large team to create and deliver effective marketing plans, significantly growing email revenue and engagement. Earlier, Malcolm held various roles in customer communications, direct marketing, and media management, including a brief period as a presenter and copywriter at GMG Radio. Malcolm holds a Bachelor of Arts in English from the University of Durham, earned in 2003.