Neil Parsons is a Senior Service Manager in Software Asset Management at the BBC, where they currently oversee a range of ITIL-aligned service management functions. With extensive experience in Configuration, Asset, SAM, Service Desk, Problem, and Change Management, Neil is fully ITIL qualified and has a strong background in problem and change assurance. Prior to joining the BBC in 2020, Neil served as Configuration Manager and IT Asset and Configuration Manager at Co-operative Financial Services and Co-operative Banking Group, respectively, from 1999 to 2020. Additionally, Neil is Federation Against Software Theft (FAST) qualified for Software Licence Management and possesses significant knowledge of Risk Control frameworks.
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