Neil Toms

Neil Toms is currently a Senior Service Delivery Manager at the BBC, where they oversee IT service delivery that supports the organization’s operations. They have extensive experience managing client relationships and service environments, having previously held roles at Network Rail, Cable & Wireless Communications, and Vodafone. Neil’s work emphasizes collaboration, service improvement, and customer satisfaction, reinforced by their background in education from Shoeburyness County High School. Their career reflects a commitment to effective communication and problem-solving across multiple industries.