Nigel Smith

Nigel Smith is currently a Senior Service Manager in Problem Management at the BBC, where they apply a strong working knowledge of incident and problem management processes. Previously, Nigel held roles including Senior Problem Manager at the UK Home Office, and Problem Manager at Vodafone, showcasing excellent analytical and problem-solving skills throughout their career. With a Bachelor of Science in Electronic, Computer, and Systems Engineering from Loughborough University, Nigel has consistently demonstrated the ability to communicate effectively at all organizational levels and drive improvement initiatives to completion.