Vicky Holland

Vicky Holland is a seasoned professional in UX architecture and design, currently serving as Creative Director of UX Architecture and Senior Design Researcher for algorithmic recommendations at BBC since January 2017. Vicky has a strong background in service design, focusing on enhancing user experiences for journalists and content creators through descriptive metadata. Previous roles include working as a freelance UX designer and information architect, as well as positions at NDP Studio and OneIS, where Vicky specialized in creating high-quality digital experiences for clients, particularly in the charity sector and higher education. Vicky began a career in information procurement and research support roles in law firms, with foundational education in Information Science from City St George's, University of London, and a BA Hons in History of Art, Design, and Architecture from Kingston University.