Iris Lacerda has extensive experience in logistics and customer service, having worked in various roles that emphasize operational efficiency and client management. At Samsung Technical Assistance, Iris served as Supervisora da Qualidade from March 2011 to February 2012, followed by a position as Analista de logística Pleno at BBM Logística in March 2021, where responsibilities included planning and scheduling shipments, as well as managing third-party transporters. Previously, Iris was an Assistente operacional ll at Grupo Troca Transportes from June 2015 to July 2019, focusing on customer support and document management. Additionally, Iris worked at Call Tecnologia from February 2012 to February 2015 as Técnico de atendimento ao cliente lll, providing technical assistance and administrative support. Iris holds a degree in Gestão de Recursos Humanos and an MBA in Gestão de Pessoas from Anhanguera Educacional.
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