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Banking

BBVA en Perú

BBVA en Perú's headquarters in Lima, Peru

Fernando Eguiluz

Christiam Peralta Quiroz

Gladys Edith Orosco Gamarra

Elizabeth Jimenez Cruz

The Leadership Team at BBVA en Perú is responsible for setting the strategic direction and overseeing the overall performance of the bank. This team consists of senior executives who guide the organization's financial health, risk management, operational efficiency, and market expansion while fostering a culture of innovation and digital transformation. They collaborate to drive growth initiatives, enhance customer experiences, and ensure sustainable practices in the competitive banking landscape.

Leadership Team

The Operations and Support team at BBVA en Perú focuses on ensuring efficient internal processes and enhancing employee experiences throughout their lifecycle, from onboarding to offboarding. This team also manages financial information provisioning and regulatory compliance, supports client solutions, and drives organizational effectiveness in banking operations. By streamlining workflows and mitigating non-financial risks, they contribute to the overall success and resilience of the organization.

Operations and Support

The Customer Experience and Engagement team at BBVA en Perú is dedicated to enhancing client interactions and satisfaction across various banking channels. They focus on optimizing customer journeys through effective CRM strategies, designing engaging user experiences, and implementing customer wellness initiatives. By analyzing customer feedback and behavior, the team aims to drive retention, boost sales, and foster a strong connection between the bank and its clients.

Customer Experience and Engagement

The Engineering and Development team at BBVA en Perú is responsible for designing and implementing innovative banking solutions, enhancing digital products, and ensuring robust IT operations. They collaborate on cross-functional projects to improve client experiences predominantly in online banking, while managing internal controls and operational risks. The team also focuses on leveraging technology to drive growth in credit card and loan services, optimizing the sales funnel, and fostering agile development practices.

Engineering and Development

The Finance and Risk Management team at BBVA en Perú is responsible for overseeing the financial health of the organization and managing associated risks. They develop strategies for asset and liability management, ensure compliance with regulatory standards, and implement financial planning and performance metrics. Additionally, the team focuses on credit risk evaluation and market analysis to safeguard the bank's interests while enhancing profitability.

Finance and Risk Management

The Data and Analytics team at BBVA en Perú leverages advanced data techniques to drive business insights and optimize decision-making across the organization. By integrating data engineering, data science, and analytics disciplines, the team aims to enhance customer experiences, streamline banking operations, and support strategic initiatives through data-driven solutions.

BBVA en Perú

Org chart

Teams

Leadership Team

Operations and Support

Customer Experience and Engagement

Engineering and Development

Finance and Risk Management

Data and Analytics

Offices

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