Angie Hicks is an experienced Business Process Analyst at BBVA since February 2017, with a robust background in product management spanning over a decade at Source Medical, where responsibilities included leading the Patient Engagement segment and managing the Software Development Life Cycle (SDLC). Notable achievements include product positioning through competitive analysis, business requirements development for innovative products, and leading significant transitions in healthcare coding and claims processing. Angie also held roles as a Senior Business Analyst at Assurant Employee Benefits, a Manager at Protective Life Insurance focusing on Y2K upgrades, and a Claims Examiner at Liberty National, where a strong foundation in customer service and claims investigation was established. Angie holds a Licensed Practical Nurse degree from Bessemer Tech.
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