Xiao (Claire) Jiang is a skilled project management professional with extensive experience in operational excellence and human resources. Currently serving as Transversal Manager in the COO Office for Global Markets Americas at BBVA since February 2025, Xiao previously held the position of Head of Operational Excellence at BNP Paribas from July 2018 to October 2024. Additional experience includes roles as Senior Human Resources Advisor at Fidessa, Human Resources Research Associate at Gambit Technologies, and Recruiting Specialist Intern at Bureau Veritas. Xiao earned a Master of Science in Human Resource Management and Development from New York University.
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